Thank you for choosing iptvflyx.com for your IPTV services. We strive to provide high-quality streaming services and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund policy as described below.
Subscription Cancellation and Refund Rights: You have the right to cancel your subscription within 7 days of the initial purchase without providing a reason for cancellation. However, this refund policy does not apply if you have extensively used the service or violated our terms of use.
Refund Request: To request a refund, please contact our customer support team via email at [email protected]. In your refund request, include your order details, including the purchase date and the email address associated with your account.
Refund Eligibility:
- **Monthly Subscription:** If you have a monthly subscription, you are eligible for a refund within 7 days of the purchase date.
- **Annual Subscription:** If you have an annual subscription, you are eligible for a refund within 7 days of the purchase date.
Refund Process: After receiving your refund request, we will review it and process the refund within 14 business days. The refund will be made through the same payment method used at the time of purchase. No additional fees will be charged for the refund.
Goods and Services Not Eligible for Refund: Certain items or services are not eligible for a refund, including:
- Subscription services that have been extensively used or violated our terms of use.
- Custom or personalized services.
- Services that have already been delivered and consumed.
Contact Us: If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]. We are here to help and resolve any issues you may encounter.
Please note that this refund policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed.
Thank you for choosing iptvflyx. We appreciate your business and strive to provide the best service possible.
Sincerely,
iptvflyx.com